Questionnaire of customer satisfaction

__In order to promote the service quality, we specially organize a satisfaction survey. Please fill in the questionnaire below, and fax it back to our company. We'll modify our service according your responses. Your reply will be very appreciated!

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Item

Very dissatisfied

Dissatisfied

Passable

Satisfied

Very Satisfied

Score

10

20

30

40

50

60

70

80

90

100

Satisfaction Degree

Quality


Performance


Price


Appearance


Package


Delivery Time


Service Attitude


Service Estimation

Professional Level


Response Speed


Advertisement


Training


Whole Service Level


Customer's Demand

Demand of Next Year

Model

Quantity

100 below

100-200

200-300

300-400

400-500

500-700

700-1000

1000 up

Optical Multiplexer


Optical Media Converter


Inerface Converter


Other

Your Suggestion

Visited Customer:  Visited Person:

Tel : Fax :